Rutland Skates are proudly in association with Skaters Club Ltd


Locate your local Skaters Club Centre and enjoy a Fantastic fun filled Roller Skating Session

for all ages suitable for absolute beginners to advance skaters.

www.skatersclub.org.uk 

Terms & Conditions

Safety Information

  • Important: always wear a helmet and pads when using any equipment purchased from Rutland Skates.
  • Heelys - always remove the wheels when using the shoes in “walking” or “shoe” mode.
  • Never use any equipment on or near roads.
  • The items we sell are fun but can be dangerous - you are using them at your own risk so please be careful - please read all safety instructions before use.

Rutland Skates and its owners will not be responsible for any injury or damage caused as a result of using any equpiment purchased from Rutland Skates. Goods purchased from Rutland Skates are used at your own risk. Please be careful. Rutland Skates are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

In the rare circumstance you have received an incorrect item, please inform us within 48 hours of receipt and do not use/wear the item you have received. 

In the unfortunate event that you have received an item we need to be informed of any potential fault within 48 hours of receipt of the goods, so please make sure you check over your product as soon as it is received.


Our contact details:

Rutland Skates
9, Stamford Road
Ketton
Rutland
PE9 3ST

Phone: 07905 318 350
Email: sales@rutlandskates.co.uk

Office Opening Times:

Monday-Friday: 8am - 8pm
Saturday: 9am - 6pm
Sunday: Closed
 

Customer Sevice LIVE Online Chat Times:

Monday-Friday: 9am - 10pm
Saturday: 9am - 10pm
Sunday: 10am - 2pm


Making a purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept credit/debit card payment or payments by paypal.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

By purchasing from us you agree for us to contact you with offers and promotions

FREE UK Delivery

On orders over £20 on Rutland Skates

FREE Home UK Delivery

Rutland Skates offers FREE Home UK Delivery on orders over £40 through our courier service. All orders are Tracked and will require Signature on arrival. 98% of orders Dispatched same day (1 working day at most) Estimated delivery time is 2-4 working days. Contact us for more info or if you require any additional services or information.

Collection Available

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Collection Available

We offer FREE Collection at your local Skaters Club Centre

FREE Collection Available

Rutland Skates can now offer FREE Collection on all products available on our website sent direct to your local Skaters Club Centre. 

Simply select 'Pick up' and choose your local Skaters Club Centre at the Delivery option. Below are the Skaters Club's Centres and Collection Times:

Skaters Club RUTLAND - 6.45pm-8.15 EVERY FRIDAY

Skaters Club STAMFORD - 3pm-5.30pm EVERY SUNDAY

Skaters Club LEICESTER - 6.45pm-9.45pm EVERY SATURDAY

Skaters Club REDDITCH - 6.30pm-8pm EVERY SATURDAY

Skaters Club SHREWSBURY - 6.30pm-8pm EVERY SATURDAY

Skaters Club CHELTENHAM - 4.15pm-5.45pm EVERY SUNDAY

Skaters Club CHEADLE - 5pm-8pm EVERY SATURDAY

Skaters Club GLOUCESTER - 6.20pm-7.50pm EVERY FRIDAY

Skaters Club THORNS - 2.15pm-3.45pm EVERY SUNDAY

100% Satisfaction

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100% Satisfaction

We our proud of our 100% Customer Satisfaction

100% Customer Satisfaction

Rutland Skates believes in providing its customers with the highest quality of products and services and backs them with our 100% Customer Satisfaction Guarantee.

Our LIVE Online Customer Service & Sales team are available EVERYDAY 9am-10pm via our website with an alternative helpline/textline on 07905 318 350 available 24/7. Emails via our contact form or sent direct to sales@rutlandskates.co.uk will also be replied within 8 hours.

Price Match Promise

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Price Match Promise

We offer our customers the best price on any product

 

Price Match Promise

We’re passionate about offering our customers the best possible price on any product. We try to be as competitive as possible but, if you do manage to find a product for less somewhere else, we’ll always try to match the price if not Better It!

How to achieve a price match 

You’ll need the competitors website address available which clearly states the price and are based in the UK , then contact our sales team on 07905 318 350 so our sales team can verify the match and will process your order within 24 hours.

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FREE UK Delivery

On all orders over £20

Rutland Skates offers FREE Home UK Delivery on all orders over £20 through our courier service. All orders are Tracked and will require Signature on arrival. 98% of orders Dispatched same day (1 working day at most) Estimated delivery time is 2-4 working days. Contact us for more info or if you require any additional services.

We also offer:

FREE Collection Available

Rutland Skates can now offer FREE Collection on all products available on our website sent direct to your local Skaters Club Centre. 

Simply select your desired Skaters Club Centre for Collection at checking out:

100% Satisfaction

×

100% Satisfaction

We our proud of our 100% Customer Service

100% CUSTOMER SATISFACTION

Rutland Skates believes in providing its customers with the highest quality of products and services and backs them with our 100% Customer Satisfaction Guarantee.

Our LIVE Online Customer Service & Sales team are available EVERYDAY 9am-10pm via our website with an alternative helpline/textline on 07948 657 764 available 24/7. Emails via our contact form or sent direct to sales@rutlandskates.co.uk will also be replied within 8 hours.

Price Match Promise

×

Price Match Promise

Price Match Promise

We’re passionate about offering our customers the best possible price on any product. We try to be as competitive as possible but, if you do manage to find a product for less somewhere else, we’ll always try to match the price if not Better It!

How to achieve a price match 
You’ll need the competitors website address available which clearly states the price and are based in the UK, then contact our sales team on 07948 657 764 so our sales team can verify the match and will process your order within 24 hours.

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